Questions about Ricoh MP C3500 Toner Cartridges. 

 Question: I got a SC491 error message from my Ricoh MPC3500.

Answer: In this case the SC 491 error code means high voltage power, you could have the following problems: High voltage leak, broken harness, defective drum unit or development unit or defective voltage supply unit. Please follow these steps which can help you to solve this error: Check or replace the harness; replace the drum unit or paper transfer unit; replace the high voltage supply unit.

Question: My Ricoh MP C3500 is working but it is leaving black lines on all my copies, how can I fix it?

Answer: In this case you have two items you need to check in order to fix that problem. Check your transfer belt, at the end of that part there have a cleaning unit, you need to clean it and if need, you should replace the cleaning blade. Also, after making any copy, pull out each drum unit, check if they have lines on it, it they have, please change the one with error.

Question: I'm about to buy some toner cartridges but I don't know what a compatible Ricoh MP C3500 toner exactly means, can you help me?

Answer: There are 3 types of toner cartridges on the market, the first one is the OEM which is made by the manufacturer of the machine, in this case Ricoh Aficio; most of the times, the original Ricoh Aficio MP C3500 toner cartridges are very expensive, that's why other manufacturers have been selling two different alternatives: compatible toner cartridges and re-manufactured ones. The compatible toner is mostly the same as the original but it is not made by Ricoh Aficio, but it works perfectly with your printer and gives you almost the same quality than the OEM and what is best is it is significantly cheaper. The third one, re-manufactured toner cartridge is the one you or another company refills and changes the chip so that it can work again in your printer, they're also a good idea to help save money and get a high quality on your printed pages.

Question: if I order a Ricoh MP C3500 toner cartridge, how long will my package take to get to California?

Answer: The estimated shipping time depends on the shipping method you select when doing check out and your location. We offer different shipping methods: FedEx Ground, USPS Priority Mail FedEx Second Day and FedEx Next Day.

Question: I've just seen that if I buy a Ricoh MP C3500 toner set I'll save a lot of money but I'm wondering how long can i save a new toner cartridge before it gets damaged?

Answer: Hello, that's a good question, because when we run a business we need to get everything working exactly how we want so we try to be prepared for anything that can happen, one of these things is the replacement of our toner cartridges. You can save toner cartridges for two years until they get damaged. Remember to store them in a location with little heat and humidity it will help conserve the cartridges.