Shipping Information




At we understand that our customers want their toner cartridges as soon as possible. We ship most orders within 24 hours after payment is received. We update the order status with a tracking number sent by email when the order is picked up by any of our shipping partners. 

Shipping Methods
We ship by UPS Ground, UPS Next Day Saver, and USPS Priority Mail service to the U.S 48 Continental States. During checkout, all three options will be offered along with an estimated delivery date for each one based on your location. 
For Non Continental States like Alaska, Hawaii, Puerto Rico, and the US Protectorates, only USPS Express and Priority Services will be offered during checkout. For P.O. Boxes, APO and military addresses we recommend USPS Mail Services. 

Free Shipping Offer 
All orders over $50 going to the US Continental States will be offered Free Shipping! regardless of how many items are included in your order. Customers will be given the option to select other express services during checkout if rush delivery is required. The Free Shipping offer is not available for Non-continental states or International Orders.

International Shipping 
We welcome all international orders on We usually ship by USPS Priority Mail or UPS Worldwide Saver. Shipping options for international orders will be provided during checkout based in your location. Shipping costs paid do not include any taxes or duties in the destination country. We ship by USPS Priority Mail all orders from Canada.

Incorrect Shipping Address 
Please verify your shipping address when placing an order. does not assume responsibility for orders with incorrect shipping address. Orders with an incorrect shipping addresses may be re-routed by UPS or USPS, and returned to Image Toner as undeliverable. If a shipment is re-routed, UPS or USPS will charge a fee of $10 than will be transferred to the customer. 

Shipping Cutoff Times

Orders placed before 1:00 pm EST will generally ship the same day. Orders placed after 1:00 pm EST may be shipped the following business day. Business days are Monday to Friday and do not include weekends or holidays.

Please call our customer service line at 1-800-816-0944 or by email , for any special quote or shipping arrangements. We will be more than glad to collaborate with any requirement or special instruction.